All of our clocks are quiet, non ticking, smooth running clocks.They are really expensive to ship and to make. *IMPORTANT: We do NOT accept returns or exchanges on 60 inch clocks unless they were damaged in shipping (as determined by shipping co.). You will need to pay return shipping on your clocks and choose another clock. RETURN INFO (customized clocks): We will exchange your custom clock*. Non-custom clocks will have a 15% restock fee. You will be refunded the cost of the clock (minus our shipping cost). We will approve the return and you can send it back. Clocks will not be refunded if damaged in return shipping. It MUST have the original packaging and be wrapped the same way. Please note: you will NOT receive a refund without a Return Authorization Number since this is how we track the return orders. Once you notify us we will send you a Return Authorization Number. RETURN INFO (non custom clocks): We really like happy customers, so if you are unhappy with your NON CUSTOM large wall clock, please notify us within 5 days of receiving it* and send it (with tracking) within 10 days of giving us notification. We will not take returns for non-working mechanisms.
#BIG CLOCK HANDS HOW TO#
We will send you a new mechanism and instructions on how to replace it. After that, you need only pay shipping and handling of $8 for as long as you own your clock. For the first year, we will send you a new mechanism. I buy the best mechanisms I can, but sometimes they get damaged in shipping or have other issues later. It is important to me that you have a working clock. A watch movement is never as fast in all positions - you’ll always see them slower in some than others and watch timing is all about minimizing the variance and keeping it on the fast side (better to be early than late).LIFETIME WARRANTY on mechanism. You actually have to tune a watch in multiple positions to try to narrow the frictional losses and reduce the impact of gravitational drag on the parts. One of the things I found most interesting was the impact of gravity on clock and watch accuracy. don’t realize that to keep accuracy, the ticks are orders of magnitude faster - like 15-25,000 ticks per second. People think it shouldn’t be hard because it’s just 60rpm for the second hand, 1/60th rpm for the minutes, etc. Relatively speaking there is not as much mass as you might think for a huge tower clock - sure they’re far thicker than the ones on the mantle, but they’re also much longer (with corresponding issues of moment of inertia) and only as thick & heavy as is needed to just keep them from bending from their own movement. It’s not direct gear action so the gearing losses are still present. Electrically powered clocks can support some additional mass but not lots more. every single gear interface scrubs energy out of the system and there are simply a boatload needed to get the proper timing and sequencing of movement. Pendulum versions can support more mass in the movement and hands but even there, physics gets in the way. Clocks (& watches) with mainsprings are incredibly delicate. There must be someone out there who makes mechanisms for very big clocks - and hence heavier hands.Įven in big clocks (like tower clocks) the pieces are remarkably fragile.